A fascinating article in The New York Times the other day on how the next generation is using messaging. ie much more instant messaging and much less email.
And as the audience changes so do the mediums, like Facebook, and subsequently so to should brands need to become more real-time, more conversational and more casual as Facebook's Director of Engineering states here. Becoming more response-able, I should TM that.

Wanted. There are dozens more examples in our magazines and on our screens and each of them contributes to an individuals unique style and generally with great success.
Posted by: Christian Louboutin UK | December 21, 2012 at 01:17 AM